The same information is entered several times.
A change in one tool has to be copied into a spreadsheet, email or another system before the process can continue.
04SMEs with several disconnected tools
Replace manual coordinationwith a system that works.
You do not need to replace everything. We connect what already works, remove the most costly re-entry and give teams one clear control point.
Operational workflow / illustrative scenario supervised system
Business inputs01Email02Spreadsheets03Business software
Orchestration layer
CentraliseAutomateSupervise
Synchronised outcomes01Actions triggered02Team alerted03Reporting updated
Signals to recognise
Growth exposes the breaks that were already there.
These symptoms are not caused by a lack of effort. They show that the process still depends too heavily on human coordination.
One key person holds the system together.
The rules and shortcuts exist, but they live in one person’s experience rather than in a transferable process.
Reporting requires a complete rebuild.
Decisions wait for files to be cleaned, reconciled and consolidated, often after the moment when action would have mattered.
Every new tool creates another break in the process.
A system solves a local need but increases the number of manual connections and the knowledge the team must maintain.
The 2dAI engagement
A system built around the work as it really happens.
We begin with one priority workflow, formalise its rules and then build an observable flow of information.
01First workflow
Choose the friction that genuinely costs time.
We map the process, tools, responsibilities and data before selecting a short, measurable scope.
- Focused diagnostic
- Pragmatic architecture
- Priorities by value and risk
02Useful connection
Make existing tools work together.
Events move between your systems with controls, alerts and human validation wherever the business requires it.
- Supervised automation
- Central back office
- Access management
03Continuity
Build a system the team can take ownership of.
Documentation, training, monitoring and change rules are delivered with the system to reduce dependence on a black box.
- Operating documentation
- Team training
- Maintenance plan
Priority workflows
Start where value becomes visible.
Request to business action
Form / email → qualification → assignment → business system
A structured, tracked request passed on without copying its context.
Operation to billing
Completed status → control → invoice → follow-up → reporting
Visible continuity between completed work and its financial impact.
Data to decision
Systems → consolidation → controls → dashboard → alert
Fresher visibility without rebuilding the same spreadsheet every week.
Enterprise AI setup
Install a complete AI environment across the business.
Beyond one automation, we can audit use cases, secure access, create suitable assistants, train employees and keep practices aligned with technology as it evolves.
Explore a complete AI setup- 01Task and data audit
- 02Role-specific assistants
- 03Employee training
- 04Monitoring, governance and evolution
Measure before promising
Indicators defined with the project.
Objectives and baselines are validated during the diagnostic. No generic outcome is presented as guaranteed.
01Hours spent on manual coordination
02Duplicate entries per process
03Reporting production time
04Exceptions without an owner
Frequently asked questions
Before we connect anything.
01Do we need to launch a large transformation programme?+
No. We recommend starting with one priority workflow, confirming its value and reliability, then expanding the system based on observed results.
02Do our teams need to know how to code?+
No. Interfaces and procedures are designed for business users. Documentation and training are part of the delivery.
03Can you also support AI adoption?+
Yes. The engagement can cover use cases, security, assistants, training, governance and a regular cycle of technological improvement.
One concrete workflow to begin
Which handover is slowing your team down today?
Let’s map the process, tools and exceptions. The first conversation will begin with the operating reality you have described: multi-tool smes.
Choose my first workflow to automate